Terms of Service
Last Updated: October 2, 2025
1. Acceptance of Terms
Welcome to DereChat! By accessing or using our web application (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.
Contact Information: Email: support@derechat.com Company: [Your Company Name] Address: [Your Company Address]
2. Description of Service
2.1 What is DereChat?
DereChat is an entertainment application accessible via web browser that allows users to engage in text-based conversations with fictional anime-style AI characters powered by artificial intelligence.
2.2 Entertainment Only
⚠️ IMPORTANT: DereChat is for entertainment purposes only. The Service is NOT: • A mental health counseling service • A therapy or psychological treatment platform • A source of professional medical, legal, or financial advice • A crisis intervention service • A substitute for real human relationships
3. Eligibility and Age Requirements
You must be at least 16 years old to use DereChat. By using the Service, you represent and warrant that you meet this age requirement.
If you are between 16 and 18 years old, you must have permission from a parent or legal guardian to use this Service.
4. User Responsibilities
4.1 Prohibited Conduct
You agree NOT to: Content Violations: • Post, share, or request explicit sexual content • Use the Service for illegal activities or harassment • Attempt to manipulate AI responses for harmful purposes Technical Violations: • Reverse engineer, decompile, or hack the Service • Use bots, scripts, or automation • Attempt to bypass message limits or payment systems Consequences: Violation may result in account suspension or permanent termination without refund.
5. Purchases and Subscriptions
5.1 In-App Purchases
Free Tier: • Limited daily messages • Access to basic features Premium Subscriptions: • Unlimited messages • Priority access to new characters • Enhanced features • Auto-renewable subscriptions (monthly, annual) Consumable Purchases: • Bonus message packs for one-time use
5.2 Payment Processing
All purchases are processed securely through Stripe, our third-party payment processor. We accept major credit cards, debit cards, and other payment methods supported by Stripe.
5.3 Auto-Renewal Subscriptions
• Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period • Your account will be charged for renewal within 24 hours prior to the end of the current period • You can manage and cancel subscriptions in your Profile settings
How to Cancel: • Log in to your DereChat account • Navigate to Profile → Subscription Settings • Click "Cancel Subscription" • Or contact support@derechat.com for assistance
5.4 Refunds
• Subscription refunds may be requested within 7 days of initial purchase • Refunds for subsequent billing cycles are granted on a case-by-case basis • Consumable purchases (message packs) are non-refundable once used • To request a refund, contact support@derechat.com with your order details • Refunds are processed through Stripe within 5-10 business days
6. Intellectual Property
All content in DereChat is protected by copyright and intellectual property laws: • Service design, code, and functionality • Character names, designs, and personalities • Graphics, images, and visual assets • Branding and trademarks
We grant you a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial purposes only.
7. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. We do not guarantee: • Uninterrupted or error-free service • Accuracy, reliability, or quality of AI responses • Compatibility with all devices • That the Service will meet your specific expectations
8. Mental Health Disclaimer
DereChat is NOT a mental health service. If you are in crisis, contact professional services: • US: 988 Suicide & Crisis Lifeline • EU: 112 Emergency Services • International: Your local emergency number
9. Limitation of Liability
To the maximum extent permitted by law, we are NOT liable for: • Any indirect, incidental, or consequential damages • Loss of data, profits, or business opportunities • Emotional distress or psychological harm • Damages resulting from AI-generated content • Service interruptions or data breaches
Our total liability to you for all claims shall not exceed the amount you paid us in the 12 months prior to the claim, or $100 USD, whichever is less.
10. Termination
You may terminate your account at any time by deleting your account in the Profile settings or contacting us at support@derechat.com.
We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent or abusive behavior.
11. Governing Law
These Terms are governed by the laws of the United States and the European Union regulations. Disputes will be resolved through binding arbitration (US users) or in your local courts (EU users).
12. Contact Us
For questions, concerns, or support: Email: support@derechat.com Response Time: We aim to respond within 48 hours
13. Acknowledgment
BY USING DERECHAT, YOU ACKNOWLEDGE THAT: • You have read and understood these Terms • You are at least 16 years old • You agree to comply with all rules and restrictions • You understand that DereChat is for entertainment only • You accept the limitations of liability and dispute resolution terms
Thank you for using DereChat responsibly!